What We Offer
With a comprehensive range of services, MM-ICT can guarantee your technology needs are not just met, but exceeded. We work closely with our clients to create customized plans that are seamlessly integrated, effective and sustainable for many years to come. Reach out today to see how we can help.
MM-ICT
Technical support
Rapid Response
Emergency issues are resolved within 4 hours. Non-emergencies are resolved within 72 hours.
Engineer Call-Outs
Engineers are dispatched when needed at no additional charge.
Proactive Maintenance
We monitor the state of your infrastructure proactively, and provide warnings of devices where failure is imminent.
Apple Support
We support Apple devices such as iPhone/iPad and Mac/MacBook.
Projector Maintenance
We can supply and/or install projector bulbs, perform repairs on your existing projectors, as well as scheduling regular projector cleaning.
Interactive Whiteboard (IWB) Maintenance
We can install and maintain a variety of common IWBs, including Promethean, SmartTech, CTouch, and Sahara.
Cloud & device management
Mobile Device Management
We can manage your various mobile devices, such as Android and iOS devices and maintain their configuration and app deployment.
Google for Education
We work with you to implement the deployment of Google G-Suite across the network and with Chromebooks.
Wireless Deployment
We can install and manage wireless networks encompassing a classroom, a building or even between sites across your entire school.
Backup Configuration
We maintain regular scheduled server-side and cloud-based backups of your critical data.
Hardware Management
Your existing hardware can be updated and configured by us, as needed. We dispose of your old equipment safely and securely.
Asset Register
Our database contains a record of every component of your ICT system.
ICT Consulting
Access to 24/7 Support
Whether by phone, email or help desk, one of our engineers is always available to respond.
Multi-Year Plans
We work with the school to help with planning the direction for ICT for the next 1-5 years.
ICT Health Checks
Regularly scheduled surveys are conducted of your ICT system, flagging any potential issues.
Curriculum Assistance
We can work with your ICT coordinator to plan ICT sessions, including providing staff and equipment to assist.
Advisement
We are always available to offer free and impartial advice for any ICT-related matters.