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MM-ICT Limited

Your ICT Service provider

 

Providing ICT consultancy and technical support to primary schools in South London.

MM-ICT Limited has over a decade of technical experience providing managed ICT services in the education sector, located within easy reach of Kingston, Merton, Surrey, and Wandsworth boroughs,

We pride ourselves on providing a high level of customer service, while also offering an affordable and bespoke ICT solution to primary schools.

 
 

Why choose us?

 

A Bespoke ICT Managed Service

We understand that schools have different requirements and budgets. We can offer a fixed-cost contract for maintaining your ICT system, providing predictability for maintaining your budgets.

Whether you need someone to manage your mobile devices or manage your entire ICT infrastructure, we tailor our service to meet your needs.


Versatile & Rapid Support

Your network infrastructure is monitored remotely to proactively catch issues before they occur. Support is always on-hand through our online helpdesk, phone, and on-site visits. Our cloud-based remote assistance software ensures that you always receive support when you need it.

In the event of emergencies, problems are resolved within 4 hours, while non-emergencies are resolved within 72 hours.


Mobile Device Specialists

iPads, Android tablets, and Google Chromebooks are becoming more prevalent in schools due to their portability and integration with Apple and Google education tools.

We have significant experience with the deployment of these devices, how to integrate them with Mobile Device Management (MDM) software and providing recommendations on how you can take full advantage of their capabilities

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Our Services

 

Technical support

Access to 24/7 Support
Whether by phone, email or help desk, one of our engineers is always available to respond.

Rapid Response
Emergency issues are resolved within 4 hours. Non-emergencies are resolved within 72 hours.

Engineer Call-Outs
Engineers are dispatched when needed at no additional charge.

Proactive Maintenance
We monitor the state of your infrastructure proactively, and provide warnings of devices where failure is imminent.

Apple Support
We support Apple devices such as iPhones/iPads and Macs/Macbooks.

Projector Maintenance
We can supply and/or install projector bulbs, perform repairs on your existing projectors, as well as scheduling regular projector cleaning.

Interactive Whiteboard (IWB) Maintenance
We can install and maintain a variety of common IWBs, including Promethean, SmartTech, CTouch, and Sahara.

Cloud & device management

Mobile Device Management
We can manage your various mobile devices, such as Android and iOS devices and maintain their configuration and app deployment.

Google for Education
We work with you to implement the deployment of Google G-Suite across the network and with Chromebooks.

Wireless Deployment
We can install and manage wireless networks encompassing a classroom, a building or even between sites across your entire school.

Backup Configuration
We maintain regular scheduled server-side and cloud-based backups of your critical data.

Hardware Management
Your existing hardware can be updated and configured by us, as needed. We dispose of your old equipment safely and securely.

Asset Register
Our database contains a record of every component of your ICT system.

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Multi-Year Plans
We work with the school to help with planning the direction for ICT for the next 1-5 years.

ICT Health Checks
Regularly scheduled surveys are conducted of your ICT system, flagging any potential issues.

Advice
We are always available to offer free and impartial advice for any ICT-related matters.

Curriculum Assistance
We can work with your ICT coordinator to plan ICT sessions, including providing staff and equipment to assist.

 

Contact us

 

Please contact us using the information below to book your free, no-obligation site visit.

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PHONE

020 3196 1980

FAX

020 3196 1981

E-MAIL

contact@mm-ict.com

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