IT, Cloud and Digital Solutions
Managed IT Support
MM-ICT offers top-notch Managed IT support services tailored for schools of all sizes. Our comprehensive IT solutions manage and maintain your school’s technology infrastructure, allowing staff and students to focus on education. Leave your IT management to MM-ICT’s team of skilled professionals. We provide proactive monitoring, regular maintenance, and quick problem-solving to minimize disruptions and ensure smooth operations. In today’s digital age, MM-ICT’s remote IT support gives schools immediate and effective help, solving IT issues quickly without needing on-site visits. With MM-ICT, enjoy predictable monthly costs and scalable services customized to meet your school’s specific needs, ensuring strong and efficient IT systems.
IT Technician Support Features
Schools are more dependent on technology than ever before, yet many do not have access to the IT support expertise they need.
Our IT Technician Support Features:
-
A dedicated on-site IT professional
-
A time and frequency that suits you
-
Fully DBS checked professionals
-
Access to 2nd and 3rd line support
-
Dedicated website to log and prioritise tasks
-
Maintenance of IT hardware
-
Software updates and installations
-
Backup and disaster recovery management
-
Cyber security and defense
The Benefits of Outsourcing IT Support
-
Conscientious, helpful support whatever your level of IT expertise.
-
A free network health check detailing areas for concern or improvement.
-
Proactive IT consultancy reducing the risk of unforeseen failures or expense.
-
Build an informed IT plan with a dedicated support partner.
-
Maintain IT support through long term absences, holidays or sickness.
Our Commitment
MM-ICT Limited are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR and the Data Protection Act 2018.
MM-ICT Limited are dedicated to safeguarding the personal information under our remit and in developing a data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation for GDPR. Our preparation and objectives for compliance have been summarised in this statement to ensure maximum and ongoing compliance.
How We Have Prepared for GDPR
MM-ICT Limited have a consistent level of data protection and security across our organisation. In particular, to prepare for GDPR-compliancy, we undertook
-
Information Audit – an audit was conducted to identify and assess what personal information was held by us, where it came from, how and why it was processed and to whom it was disclosed to.
-
Privacy Notice – we have revised our Privacy Notice to comply with GDPR, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to and what safeguarding measure are in place to protect their information.
-
Direct Marketing – we have revised the wording and processes for direct marketing, including clear opt-in mechanisms for marketing subscriptions; a clear notice and method for opting out and providing unsubscribe features on all subsequent marketing materials.
Information Security & Technical and Organisational Measures
MM-ICT Limited takes the privacy and security of individuals and their personal information very seriously and take every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures, including password policies, two-factor authentication, and user-access restrictions.
If you have any questions regarding our compliance with GFPR, please contact us at gdpr@mm-ict.com
Our Privacy Notice can be accessed via the link below:
